Arbitration is a process agreed to by the parties to submit their dispute to an unbiased person or persons designated by the parties to the controversy to determine the outcome of their dispute. The parties agree in advance to comply with the arbitrator's decision. It is usually faster and less expensive than the trial process. Arbitrations can be set up to be governed by federal rules, state rules, or any other rules that the parties can agree upon. Arbitrations resolve legal disputes confidentially, outside of the courtroom.