Mediation is a form of alternative dispute resolution (ADR), a way of resolving disputes between two or more parties. Typically, a neutral third party, the mediator, assists the parties to negotiate a settlement. Parties may mediate disputes in a variety of settings, such as personal injury, medical negligence, commercial, community and family matters.
The term "mediation" broadly refers to any instance in which a neutral third paty helps others reach agreement. More specifically, mediation has a structure, timetable and dynamics that "ordinary" negotion lacks. The process is confidential and typically participation is voluntary. The mediator acts as a neutral third party and facilitates settlement negotiations.
Several of the benefits of mediation are: